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What is the difference between the Oracle and the Oracle Pro?The Oracles combine traditional eyewear with speakers, enabling end-users to carry out day to day tasks while being able to take calls, listen to music, and access Siri -- all from their specs. The Oracles have traditional speakers so tend to be louder, resulting in a better listening experience in busier environments. However, this results in a trade off with privacy since those near you may hear what you are listening to. The Oracle Pros on the other hand, are crafted with sleek, premium materials and feature powerful Bone Conduction Audio Technology. Users will notice extra privacy when consuming their content and more bass in their music. The audio quality is clearer as sound travels through the Bone Conduction pads, however, the Oracle Pros excel best in quieter environments.
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What is the difference between the Draco and Draco Throne?The Draco and the Draco Throne are both Pro Gaming Chairs with optional Bluetooth Speakers. The Draco features an ergonomic design that is cool, compact, and comfortable. The Draco Throne is a one-man-sofa. Two cup holders, a mechanical leg rest, and a deep recline. The Throne is the perfect addition to all living rooms and dens.
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What is your shipping policy?Shipping rates are calculated at checkout, if your country is not listed please contact us at info@machinesofdestiny.net for assistance.
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How long should I expect my order to be delivered?HK shipping takes 2-3 days through SF Express. International shipping takes 5-7 working days through DHL.
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What is your return policy?If you purchased your products from machinesofdestiny.net, you have 14 days to return your product from the date it was received. To be eligible for a return, the product must be returned in its original condition and packaging, with the receipt or proof or purchase. All promotional and bundled products that are part of the order should be returned. Returns that do not meet the eligibility conditions may result in refund delays or the product(s) to be shipped back to you. You may contact us at info@machinesofdestiny.net to begin the return process. Return Policy for Gaming Chairs & Gaming Tables: You have up to 14 calendar days to return your gaming chairs and gaming tables from the date you received it, based on our tracking records. How to Return Your Gaming Chair and/or Gaming Table: 1. You are responsible for properly packing, shipping, and labelling them as “Returned Goods” together with the shipping label provided in the original packaging. 2. Please disassemble the items completely and carefully place it back in its original packaging to prevent any damage during the return process. The items must be returned together with its original packaging in the same condition as supplied to you with no missing parts (including any replacement parts that you have received). 3. Please ensure that the shipping label is attached to the product you are returning in its original packaging. Disclaimer: We will not be liable for any returned items that are lost or damaged. If we find that that the product has not been returned to us in a fully resaleable condition, inclusive of full packaging, we reserve the right to refuse a refund on the item.
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What is your warranty policy?You are eligible for Limited Warranty support for 1 year commencing upon the date of retail purchase of your Product ("Warranty Period"). For any Limited Warranty claim, a valid Proof of Purchase is required. A valid Proof of Purchase is defined as one of the following: -A dated sales receipt from MOD. The receipt must show the Product description and price. -A dated official e-mail confirming purchase and shipment of Product. The confirmation e-mail must show the Product description and price. -An order number from the MOD web site. Limited Warranty. MOD warrants the Product to be free from defects in materials and workmanship (subject to the terms set forth herein) when used normally in accordance with the official documentation for the applicable Warranty Period from the date of retail purchase. If the Product is, or contains, a rechargeable battery, MOD does not provide any warranties for the battery life, as all rechargeable batteries can be expected to lose charging capacity over time and this is not considered a defect. Your actual battery life will vary depending on the conditions in which it is used. Exclusions and Limitations. This Limited Warranty does not cover: -non-MOD branded products and accessories; -problems with and/or damage to the Product caused by using accessories, parts, or components not made by MOD; -damage caused by service (including upgrades and expansions) performed by anyone who is not officially acting as an employee, representative or sub-contractor of MOD; -claims arising from any unacceptable use or care of the Product, including (without limitation) misuse, abuse, negligence, unauthorized modification or repair, unauthorized commercial use or any operation of the Product outside MOD's recommended parameters; -claims arising from external causes, including (without limitation), accidents, acts of God, liquid contact, fire or earthquake; -Products with a serial number or date stamp that has been altered, obliterated or removed; -Products for which MOD will not receive payment; or -cosmetic damage, minor cosmetic abnormalities (including minor pixel abnormalities) and normal wear and tear, including (without limitation), scratches, dents and chips. -MOD does not warrant that the operation of the Product will be uninterrupted or error-free. ALL SOFTWARE AND THIRD PARTY PRODUCTS AND ACCESSORIES PROVIDED WITH THE PRODUCT ARE PROVIDED "AS IS". You assume the entire risk as to the quality, performance, accuracy and effect of such items, and should any prove defective, you, and not MOD, assume the entire cost of all necessary servicing or repair. -Remedies under this Limited Warranty. If an eligible claim on the Limited Warranty is received by MOD within the applicable Warranty Period, MOD will (at its sole option) either: (a) repair the Product or the defective parts at no charge, using new or refurbished replacement parts; (b) exchange the Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. MOD reserves the sole right to determine whether a claim is eligible and/or whether the Product is defective. Where the Product is an "end of life" Product model, MOD may (at its sole option) exchange the Product with a functionally equivalent substitute model from MOD's current Product range. MOD has the sole option to provide any other type of remedy in addition to or in substitution of the aforesaid remedies. Repaired or exchanged Products shall be warranted free from defects for a period of ninety (90) days after date of repair or exchange (as the case may be), or for the remainder of the original Warranty Period, whichever is longer. -Entire Limited Warranty. ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction. No MOD supplier, dealer, agent, or employee is authorized to alter or extend the terms of this Limited Warranty or to make any representation whatsoever. MOD reserves the right to amend the terms of this Limited Warranty at any time without notice. -Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL MOD BE LIABLE FOR ANY LOST DATA, LOST PROFIT, OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES (OTHER THAN PERSONAL INJURY DAMAGES), HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE A PRODUCT, EVEN IF MOD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL MOD'S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. -Help Resources. If the Product is still not functioning properly after making use of these resources, please contact MOD through machinesofdestiny.net or your authorized distributor or dealer. You may be required to assist with the diagnosis process to verify and ascertain any issues which you may be facing with the Product. Service options, parts availability and response times may vary depending on the country in which the Limited Warranty claim is lodged.
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